Medical Records Request & Interpreter Requests
Request Medical Records
OrthoArkansas has partnered with MediCopy to fullfill Release of Information requests. MediCopy is fully HIPAA compliant and adheres to all state and federal regulations concerning release of medical information.
Patients
To request medical records, please select “Patient Medical Records Request” button below. Please provide an email address on the authorization to expedite the process and delivery method. Records sent via email or to another provider are complimentary. Requests are processed within two (2) business days after receipt by MediCopy.
Third Party Requestors
To request medical records please click the “Third Party Medical Records Request” button below.
If you have any questions, please contact MediCopy:
Online chat: MediCopy.net
Phone: 866-587-6274 (Monday- Friday, 7:30 AM – 3:30 PM CST)
If you are reaching out outside of business hours, please leave a voicemail, and a representative will return your call during regular business hours
Interpreter Services
OrthoArkansas now uses Jeenie to provide real-time interpreter services in over 300 languages, including Spanish and American Sign Language (ASL). If you need language assistance, these services are available to you at no cost. Simply let our team know when you call or check in that you need a translator, and we will be happy to provide one.
OrthoArkansas ahora utiliza Jeenie para ofrecer servicios de interpretación en tiempo real en más de 300 idiomas, incluyendo español y lenguaje de señas americano (ASL). Si necesita asistencia con el idioma, estos servicios están disponibles para usted sin costo alguno. Simplemente informe a nuestro equipo cuando llame o se registre que necesita un intérprete, y con gusto le proporcionaremos uno.
