Payment Policy

Thank you for choosing OrthoArkansas for your healthcare needs.  We are committed to providing excellence in care and service.  The following information outlines your financial obligations related to payment for professional services.

Please bring your insurance card with you at the time of service.  We do participate and contract with most major health insurance companies.  Our business office will file claims for the services rendered to a patient.  It is the patient’s responsibility to provide all necessary information before leaving the office. If you have a secondary insurance plan, we will also file a claim with them as soon as your primary insurance pays the claim.

You are responsible for all co-pays, co-insurance and deductibles at the time of service.  The contracts that we have with insurance companies do not allow us to waive or write off any amount owed by the patient.  

If you are uninsured, you will be required to pay a $200.00 deposit at the time of service, as well as set up a payment arrangement for the remaining balance.

In the event that you have an unpaid balance from your insurance company, you will receive a detailed statement from our office showing your insurance payments and your balance due.  Payment is expected in full when you receive your statement. 

OrthoArkansas does offer Care Credit.  To see if you pre-qualify, visit the Care Credit website.  Should you need to make payment arrangements, please feel free to contact our billing office at 501-503-3500 ext. 5 for assistance.